RAD Data comm Vmux-210 Specifications Page 164

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Chapter 6 Troubleshooting and Diagnostics Installation and Operation Manual
6-22 Frequently Asked Questions Vmux-210 Ver. 1.1
The bundle will be up, but some packets will be lost. In this case the voice
quality will be degraded and we will have temporary voice degradation. In
addition, fax and modem transmission can be affected as well in case of
packet loss.
In summary, we cannot guarantee in the worst-case scenario (10
3
) that the
Vmux-210 will be completely functional
Q: Can I use Signal-to-Noise ratio to measure voice quality in the Vmux-210?
A: When using IP traffic to pass voice, you cannot use the difference between
the peak signal and the noise floor (i.e. SNR) to determine quality. You must
use voice quality tests, such as MOS.
See also next question
Q: Why do I get poor results when measuring voice quality over Vmux-210 using
PSQM?
A: PSQM (Perceptual Speech Quality Measurement) is not a suitable voice quality
measurement technique for VoIP and voice compression systems that
implement VAD (Voice Activity Detection) and Silence Suppression
mechanisms. PSQM is not able to synchronize between the reference and
recorded files when there are gaps of silence, hence the poor results.
Acceptable voice quality techniques for this purpose are PAMS (Perceptual
Analysis Measurement System) and PESQ (Perceptual Evaluation of Speech
Quality).
Q: After placing a loop on the E1/T1/Serial main link port of my Vmux-210, some
IP problems started to appear. What is the reason for this behavior?
A: Due to the loop on the main link, all ETH/IP traffic sent out by the Vmux-210
is looped back into the internal switch and via the Vmux-210 ETH port to any
LAN possibly connected to this Vmux. This erroneous condition will result in
broadcast storms, which might cause:
Bundle disconnections (on this Vmux-210 and on any other Vmux
connected locally to the same LAN).
Severe IP connectivity problems on the LAN connected to the ETH port of
this Vmux-210.
Blocking of the Vmux-210 ETH port by a Router/Switch on the local
network, that has detected this loop.
In order to prevent the last two phenomena, it is advisable to enable the
Loop Detect feature on both Vmux units.
Q: Can I test a Vmux-210 link using Voice Frequency test equipment?
A: Yes, with the following considerations:
Since Vmux-210 applies compression on the voice traffic, there is no
guarantee of single tone quality, hence the transmitted tones might suffer
amplitude and/or phase distortions.
Special tones that are detected by Vmux-210 relay mechanisms must be
avoided:
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